The NSR Difference
Posted by Kristopher Schwind
With over 40 years in business, National Standby Repair is one of the leading standby generator sellers and servicers in the area. While big-box stores are run by large and nameless corporations, NSR has been family-owned since 1981.
Our Technicians
We have a group of well-trained, certified technicians that are proficient in most major residential, commercial, and industrial generators. They are also all Electrical Generating Systems Association (EGSA) certified to make sure they are working in compliance with industry standards.
“They were very prompt and didn’t take long to do their job. The tech explained everything thoroughly and was very knowledgeable and told me what to expect the following year with my generator’s condition it was in.” – Kat K.
Our Customer Support
Our customer support can help resolve your issue and connect you with the right technician for your generator’s problems.
“A great company with great customer service. Full support while deciding which generator to buy and answered any questions I had very thoroughly. Would recommend to any and all!” – Sal M.
Residential Generators
NSR is a certified vendor of some of the country’s biggest generator manufacturers, including Kohler, Cummins, Generac, and more. We also offer a free on-site generator assessment to see which standby generator would be best for your home and for your budget.
We also offer extensive annual service maintenance contracts to keep your generator running as smoothly as it can, keeping you, your family, and your home safe.
Commercial Generators
NSR services dozens of industries, including:
- Medical facilities
- Assisted Living
- Restaurants
- Wholesale/Grocery stores
- Retail stores
- Malls
- Schools
- Office buildings
- Residential high rises
- Community sewage and water pumps
- Off-grid facilities
- Veterinary facilities
- Entertainment venues
- Recreational facilities
Our technicians have extensive experience in each of these industries and can help successfully install and service whatever generator fits best for your facility. We also recommend subcontractors like electricians and plumbers to make sure every part of your generator installation goes smoothly.
Service
NSR offers repairs for all standby generator brands with our knowledgeable team of technicians. We also offer certified warranty repairs for Kohler, Cummins, Generac, GE, Briggs & Stratton, and WINCO generators.
Along with general repairs, we offer well-rounded service and maintenance contracts for your standby generator. Our comprehensive maintenance contract includes:
- 24/7 Priority Service
- Free Repairs During Normal Business Hours (Excludes Major Repairs)
- Fixed Rate Annual Contract
- All Calls Answered by NSR Professionals
- Testing of Transfer Switches, Circuits, and Programming
- Service Provided by Factory-Trained and Certified Professionals
We also offer fuel filtration, scrubbing, and polishing services as well as load bank testing. We even offer on-site fuel testing services to make sure your fuel is up to par.
NSR understands the importance of keeping your home and your business safe, and we have for the last four decades. With our family values, expert technicians, and knowledgeable customer support, we’re here to help you with each step of installing and servicing your generator.